Q: Do we ship outside the US?

 A: At this time we do not.

Q: How do I choose the right dog bed?

A: Check out our page How to Choose the Size of your Dog bed

Q: How do  I care for my new bed?

A: Some of our Lounges have very easy care, just rinse off.   Some dog beds have removable covers that can be washed and still others you just throw in the wash machine.

Q: What payment method to use?

A: We accept Visa, Mastercard, American Express and PayPal

Q: When will my order be shipped?

A: Most beds will be shipped within 2 business days but please allow 7-10 for delivery when using standard shipping.

Q: How secure is your website?

A: We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.  We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.  While on computer system is completely secure, we believe the measures implemented by exclusivelydogbeds.com reduce the likelihood of security problems to a level appropriate to the type of data involved.

Q: Are your products guaranteed?

A: We fully guarantee our products against defects in material and workmanship.  We can not be responsible for items that have been damaged by dogs or puppies.  Our products are durable but not indestructible.  Please contact Customer Service at info@exclusivelydogbeds.com for more information on this guarantee.

Q: What if I receive a product that has been damaged during shipping?

A: Damaged shipments from handling must be claimed with freight carriers.

Q: Will you share my email information?

A: exclusivelydogbeds.com believes in the security of your information.  Your information is used to process orders or notify you of sales and special promotions.  We respect your right to privacy and will NOT share or sell your information to anyone.